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Privacy and Security
David Elizabeth Jewelry will occasionally update its privacy statement to reflect company and customer feedback. When David Elizabeth Jewelry posts changes to this statement, you will see the word "Updated" next to the Privacy Policy link on the David Elizabeth Jewelry home page. David Elizabeth Jewelry encourages you to periodically review this page to be informed of how we are protecting your information. If you have questions or concerns about policy changes, you should contact the David Elizabeth Jewelry customer service department at CustomerService@DavidElizabethJewelry.com
How We Use the Information
David Elizabeth Jewelry may request personal information, including your name, shipping address, telephone number, email address, billing address, credit card number, and expiration date. David Elizabeth Jewelry collects that information in order to:
- Process an order;
- Verify your identity for payment authorization;
- Contact you regarding your order status;
- Ship your order;
- Respond to your questions;
- Inform you of David Elizabeth Jewelry specials;
- Provide you with a safe and secure shopping experience.
Once David Elizabeth Jewelry gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing-list firms. We do not disclose any identifying information about individual customers.
David Elizabeth Jewelry Communications
David Elizabeth Jewelry offers customers many ways to keep up to date with the latest product offerings and promotions. Below, we outline how we treat the information you provide to David Elizabeth Jewelry.
Security
David Elizabeth Jewelry is committed to protecting the privacy of your personal information. To protect the information you send from your computer to David Elizabeth Jewelry's e-commerce system, this information - including your credit card number, name, and address - is encrypted using Secure Sockets Layer (SSL) software. Internally, we use encryption and Web security technologies to protect the privacy of your personal data. Only parties responsible for processing your order have access to your credit card and bank information. David Elizabeth Jewelry continuously reviews its policies and practices to ensure that all customer information remains secure.
Contacting David Elizabeth Jewelry
To provide the best customer service possible, David Elizabeth Jewelry provides multiple methods for customers to ask questions and provide feedback.
Contact Us
Via the "Contact Us" link, David Elizabeth Jewelry allows customers to email CustomerService@DavidElizabethJewelry.com . This provides direct contact to a David Elizabeth Jewelry customer care representative, who reads each email and tries to promptly answer your questions. David Elizabeth Jewelry may also file your comments to improve the site and program or review and discard the information. You may also send us your comments about the David Elizabeth Jewelry Web site or the shopping experience in general, as we always appreciate feedback.
Fraudulent Charge Protection
If a third party obtains your personal information from a purchase made with David Elizabeth Jewelry and uses that information to perpetrate credit card fraud, you are protected. Under the Fair Credit Billing Act, your bank may hold you liable for up to $50 of fraudulent charges. If your bank holds you liable for any portion of the $50, David ElizabethJewelry will cover up to the entire $50.*
Legal Disclaimer
The only time David Elizabeth Jewelry will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.
If you have questions about this privacy statement, please contact the David Elizabeth Jewelry customer service department at CustomerService@DavidElizabethJewelry.com .
* David Elizabeth Jewelry will cover this liability if the unauthorized use resulted through no fault of yours from purchases made on David Elizabeth Jewelry's secure server. In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures.
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